If your game is running slow, you see/hear things delayed, and/or your character is not responding to your command, you may be suffering from lag.
Typically, lag is caused by connection issues, but this doesn’t necessarily mean your internet connection is bad. The game needs to communicate with our servers to connect you with other players, which requires smooth communication between your device and our servers.
Communication can be affected by several different factors, and here are a few steps you can try to prevent lag:
- Make sure there are no downloads are running in the background during a match.
- Try connecting using WiFi. Mobile Data (4G) may not be as stable as a WiFi connection.
Closing the app and reopening it should also help you fix simple issues with the game, but be aware that closing the app during a match can affect your results!
Also, we’ve gathered some tips to resolve connection issues according to your device:
Also, we’ve gathered some tips to resolve connection issues according to your device:
Android
You can find Network Troubleshooting steps for your Android device here.
iOS
You can find Network Troubleshooting steps for your Android device here.